1. Introduction
At Shiv Laser & Fabrication (“we,” “our,” or “us”), we are committed to protecting and respecting your privacy. This policy explains how we collect, use, share, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

• Personal Data: Name, email, phone number, billing/shipping address, business name (if applicable).

• Technical and Usage Data: IP addresses, browser type/version, pages visited, device information, and referral sources.

• Payment Data: Credit/debit card information collected securely by our third-party payment provider.

3. How We Use Your Information

• Fulfill orders and provide customer service.

• Process payments and send confirmations/invoices.

• Communicate about updates, promotions, or service changes (if opted in).

• Analyze website traffic to improve site performance and offerings.

• Comply with legal obligations and prevent fraud.

4. Data Sharing and Disclosure

• Service Providers: Payment gateways, shipping carriers, marketing tools.

• Legal Requirements: Disclose information if required by law or to protect our rights.

• Business Transfers: In the event of sale or merger, personal data may be transferred.

5. Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience and for analytics. You can disable cookies via your browser settings, but some features may be limited.

6. Data Retention
Personal data is kept only as long as necessary for business or legal reasons (typically 3–7 years). Sensitive payment data is retained only as required by law or the payment processor.

7. Your Rights
You may have rights to access, correct, delete, or restrict your personal data. Contact us to exercise these rights or if you wish to opt out of marketing communications.

8. Security
We implement appropriate security measures (SSL encryption, firewalls) to protect your data. However, no online transmission is 100% secure—use caution.

9. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect their data.

10. Contact Us
For inquiries about this policy or your personal information, please email shivlaserfabrication02@gmail.com.